Shipping Policy

Country	Shipping Type	Shipping Method	Shipping Time	Shipping Fee
Australia	Standard Shipping	Amazon Logistics	2-5 Business Day	Free

Free Standard Shipping Service

AstroAI offers 2-5 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, AstroAI.com orders may experience delays. Standard business day shipping is FREE (including taxes) - no promotion code needed. Depending on the carrier, your order may arrive on a weekend.

Shipping Locations

If you place an order on au.astroai.com, it can only be shipped to a location within Australia. If you need us to send products to other countries, please visit one of our corresponding websites to make a purchase.

1. US: www.astroai.com
2. CA: ca.astroai.com
3. MX: mx.astroai.com
4. UK: uk.astroai.com
5. J P: jp.astroai.com
6. DE: de.astroai.com
7. FR: fr.astroai.com
8. ES: es.astroai.com
9. AU: au.astroai.com

Notice: We currently DO NOT drop ship to PO Boxes.

Multiple Shipping Addresses

We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

Gift Orders without Prices Listed

All gift orders' shipping addresses will not have prices listed on the packing slip located inside the AstroAI package.

Business Days & Holidays

All orders are processed and shipped Monday - Friday, excluding federal holidays within Australia. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following AU holidays:

1. New Year's Day
2. Australia Day
3. Good Friday
4. Easter Monday
5. Anzac Day
6. Christmas Day
7. Boxing Day

Questions or concerns? Please feel free to contact us!
Please contact customer support at support@astroai.com

support@astroai.com